Appointment Registration
You can register and book an appointment for your pet, either online, in-person, or by phone. You can see our veterinary team at the appointment time either at our facility, online, or at your home.
Consent
If surgery and/or anesthesia is required, you must sign a consent form for such services. This will include the quote/estimate so you are aware of what the services and products cost.
Notice
You may be required to make a deposit. You pay for the services before your pet is discharged to leave our hospital.
We offer the best veterinary care and we are ready to help you!
Frequently Asked Questions:
What happens if I need to cancel or reschedule my appointment?
We understand that plans can change. If you need to cancel or reschedule your appointment,
we’re here to help.
Call: Reach us at +1 (587) 799-7777 during business hours.
Email: Send a message to info@lethbridgepet.ca
Online: Use our online portal if available to make changes.
Please let us know at least 24 hours in advance. This helps us manage our
schedule and assist other clients.
Thank you for choosing Lethbridge Pet Hospital. We look forward to serving you soon.
What forms of payment do you accept?
We accept cash, cheque, wire transfer, credit or debit card.
We understand that there are pet owners who want to give the utmost care for their beloved pets, but are in a difficult situation. As such, we are pleased to offer third-party Veterinary Financing. This allows them to make installment payments directly after their pet is discharged, instead of a lump sum at the time of service. We have no input in approval.
We also offer Pet Insurances from companies that we recommend. With pet insurance, it can help cover high costs if your pet has fallen ill or is injured.
Do I need to make a deposit for my pet’s appointment?
We ask that our clients provide us with at least 24 hours notice when canceling an appointment.
After two “no-shows” for your scheduled appointment or surgery, we will require a deposit of
$100 prior to booking your next appointment.
What is the order of appointments?
All appointments will be seen in this order: emergencies, scheduled appointments, and then walk-ins.
If we are in surgery, all emergencies will be referred to another animal hospital. Non-emergent walk-ins may be
assessed by a Registered Veterinary Technician. Non-emergent walk-ins may be referred to another clinic if we are unable to see the patient within clinic hours, or asked to make an appointment for our next available time.
